Domain name FAQs (Frequently Asked Questions)
Businesses put much time, effort and thought into their websites and logos but
tend to forget about the domain name they will be using.
A domain name is the unique name that identifies your site and is made up of at
least two parts separated by dots (for example Ireckon.com and Ireckon.com.au
are our domain names).
When choosing what domain to utilize, there is no secret formula to use. You
just need to ensure it is relevant, easy to spell, easy to type and easy to say.
Use it as a branding tool and make sure it appears on all business and promotional
material so people will remember where to find you.
Your domain name should reflect your site or business. When customers search for
your products and/or services online the first name they will type in is your
company name. If someone else holds that domain name you may lose business.
Ireckon provides you the ability to purchase your domain names from the
following top level domains:
| Domain | Description |
| .com.au, .net.au | Used by commercial companies registered in Australia or a business with a registered business number (ABN, BRN, BN) |
| .org.au, .asn.au | Used by associations such as trade unions, political parties or sporting or special interest clubs operating in Australia or non-commercial organizations such as a charity or non-profit organization operating in Australia. |
| .id.au | Used by individuals who are Australian or are Australian citizens |
| The following domains can be used by anyone. They are not restricted by .au Rules & Regulations and anything can be registered. | |
| .com | Usually used for a commercial/business presence on the Internet. |
| .net | Network, commonly used by companies directly involved in the infrastructure of the Internet. |
| .org | Can be used by anyone, though primarily non profit groups or trade associations. |
| .info | Usually signifies a resource website. |
| .biz | Used for small business websites. |
| .mobi | Designed for use by companies wishing to deliver content and services to mobile devices. |
| .co.uk | Signifies a commercial presence in the UK. |
| .org.uk | Signifies an organisation in the UK. |
| .cc | Was originally the country code for Coco's Keeling Islands. It is unrestricted and may be registered by anyone, from any country. |
| .ca | Registrants must be any of the following to register for this domain: Canadian citizens / Permanent Canadian residents or legal representative of aforementioned Canadian corporations, trusts, partnerships, and associations. |
| .name | Designed for personal use. |
| .nz domains | |
| Though no restrictions apply for .nz domains, it is recommended prospective name holders select the second level domains (2LDs) that matches the most appropriate community of interest. The final choice of appropriate 2LD to use rests with the applicant. The following are recommendations for the most appropriate 2LDs to use. | |
| .co.nz | Used by an organisation pursuing commercial aims and purposes. |
| .net.nz | Used by organisations and service providers directly related to NZ Internet. |
| .org.nz | Use for Not-for-Profit Organisations. |
| .ac.nz | Used for tertiary educational institutions and related organisations. |
| .gen.nz | Used for individuals and other organisations not covered elsewhere. |
| .geek.nz | Used for people who are technically skilled, imaginative and who are generally adept with computers. |
| .school.nz | Used for primary, secondary and preschools and related organisations. |
| .maori.nz | Used for Maori people, groups and organisations. |
Australian domain names (.au) are covered by specific Rules and Regulations. Read the Rules & Regulations if you are looking to purchase an Australian domain name.
Easy. Just click here to search for a domain name. Enter the domain name you wish to use, and a search is made of its availability. If it is available, you can proceed to register and purchase your domain name.
If you wish to purchase your domain it needs to be registered first by entering
your details, and/or your company details, contact and payment details.
You need to read and accept any rules and regulations that govern your domain
name purchase before proceeding.
Click here to register your domain name.
Payment is made by credit card through our secure online service.
Yes, though certain domains are governed by rules and regulations. Click here to see if you are eligible to purchase your domain.
Yes. You can transfer to another registrar at any time during the domain name
license. For .au domains transferring is free.
Click here to transfer your domain.
Yes you can. If your domain was registered with another registrar previously
your registrations and renewal will also include the transfer. You can renew your
domain by clicking on RENEW MY DOMAIN from the left menu. Then follow the prompts, and once everything has been
filled out, the domain will be renewed for you. An email with the receipt will be
emailed to the registered email address within the domain within 24 hours.
Click here to renew your domain name.
Yes. You can purchase as many domains as you wish, as long as they are available and you abide by any rules or regulations that govern them. Bulk purchases can be made as long as the domains are within the same realm, eg all .com domains, otherwise they need to be renewed individually.
Click here to purchase your domains.
The redemption period is a Domain Registry period of up to 30 days that occurs when a domain name is deleted after having expired un-renewed. Instead of just getting deleted and returning to the pool of domain names available for registration, the existing registrar keeps a hold on the domain name in a REDEMPTION PERIOD. During this 30-day redemption period, the original domain registrant (owner of the domain) is allowed to retrieve the domain name from deletion by contacting their registrar. This process costs an additional fee.
To get the domain out of redemption, you need to contact your domain registrar where the domain currently resides. They can help you with this process, and will usually incur a fee to regain the domain.
Purchasing a domain name does not mean that it will come with a website. A domain name is just a representation or recognisable name for a website it is linked to.
When the domain was first registered, an email address was entered by the person registering it, so the owner is contactable for events like an expiring domain. It is common that during the life of the domain, that the contact details in it, are not being kept up to date. It is normal that we may change our ISP, or change email addresses. Because the email address on the domain is now invalid, the owner no longer receives these notifications when the domain is about to expire. It is the owner’s responsibility to ensure the details are always current and up to date.
The details cannot be updated once the domain has expired, so it will need renewing first, before it becomes accessible again.
The details can be updated by logging in to the domain management console at the registrar with which it currently resides, (i.e. www.ireckondomains.com/). Usually a username and password is required to access it, which would have been emailed to you when the domain was purchased. It is always advised to keep the details up to date so that you will receive email notifications when the domain is nearing expiry.
It depends on the domain that was purchased. Any domain with an extension ending with .au will usually take a little longer, as they are reviewed manually to ensure the ABN / ACN match the registered Business name and is a close representation of the Company name. However, they usually become available within 24 – 48* hours.
Most other domains become active within 24* hours.
* As these given time frames do reflect the usual situation, some delays can occur which are beyond our control.
This is fine, and you can usually ignore the renewal notice if you do not wish to keep the domain. The emails are sent out automatically from the registrar’s servers, and cannot be stopped. However, once the domain has expired, the email notifications will stop. Your domain will be held for about 40 days, and will then be deleted automatically and return to the public pool, which will allow someone else to purchase and own it.
Unfortunately a domain name cannot be cancelled. They have to expire on their own. Several renewal reminders will be sent to you as it gets closer to its expiry date; however you can ignore them if you do not wish to renew it. It will eventually expire, go into redemption, and then be completely deleted.
This is not a problem. Once the domain is active, a domain management email and tax invoice will be sent to your email address (or the address used in the registration process). If however you have misspelt the email address, then it’s more than likely you won’t receive these emails. In this case, you can contact domains@ireckon.com and provide as much information as you can (i.e. Domain name, when it was registered etc), and request the tax invoice to be sent to you. The domain management details can be reset however sufficient identification is required, along with a valid email address, to allow us to retrieve the details for you and forward them to the appropriate address.
Once you have received the domain management account details, can you login to the administration tools on www.ireckondomains.com and change the contact details.
This is usually called a Domain Point & Park, which is something ireckon will have to setup for you. Please email support@ireckon.com and provide as much information as possible, i.e. which domain you would like setup to do this, where you would like it to go, etc., and we will get back to you with further instructions.
Note: Point & Park is simply DNS hosting, which incurs a $33 (incl. GST) per year hosting fee.
Ireckon Domains provides some of Australias cheapest .com.au and international Domain Names.
Use our simple Online Registration process to Register, Renew or Transfer your Australian or International domain names.